Spam Management
Mimecast is an email security system
that protects against inbound and outbound email threats including malware,
spam, phishing, data leaks, outages and social engineering attacks. As a cloud
service, Mimecast works from outside our organization, on the internet, to
provide a first line of defense against malicious attacks and unwanted emails,
such as spam.
Spam Management
You will receive a spam notification email three times a day
from the IT Department, subject line [Mimecast] Messages on hold for
[username]@gustlaw.com, listing your quarantined [spam] items.
You can take care of the exceptions (release, block, or permit) directly from the email by selecting one of the three actions for each entry in the email.
- Release – click on Release to forward the
email to your inbox for this instance only.
- Block – click on Block to add the sender to
your permanent blocked sender list (blacklist).
- Permit – click on Permit to add the sender
to your permanent permitted sender list (whitelist).
If you need to check your
quarantined items more frequently, log in to your Mimecast personal portal.
Related Articles
How do I report Junk and Phishing Emails?
Please DO NOT forward any future suspected junk or phishing emails to the ITDepartment@gustlaw.com email. How do I report a Junk or Phishing email? Reporting in Outlook Select the message that you want to report as spam or phishing. Click the “Report ...